What's new on REPs — Q2 2026

A short, dated changelog of the public-facing things that landed on REPs in the second quarter of 2026. We publish these every quarter so the people who rely on the register — clients, professionals, and partner organisations — can see exactly what's changed and why.

Search and discovery

The directory now supports filtering by specialism, setting (in-person, online, hybrid) and verification tier in a single step, with the filter state preserved when you open a profile and come back. The result cards have been redesigned to surface specialism, hourly range, location and verification badge at a glance, and the photo aspect ratio has been standardised across the directory.

Professional profiles

Profiles now have a horizontal services row at the top — three named programmes with price ranges and a single enquire action — so prospective clients can see exactly what's on offer without scrolling. The reviews section has been moved up the page and supports verified-purchase reviews from clients who booked through REPs.

Verification

Insurance and DBS expiry reminders have moved from 30-day to 60-day-and-30-day notice. The Verified badge now displays the date of last successful check on hover, and lapsed-insurance suspensions are now automatic within 24 hours of the expiry date.

• Directory: combined-filter UI, preserved filter state, redesigned result cards.
• Profiles: horizontal services row, repositioned reviews, verified-purchase reviews.
• Verification: 60-day expiry reminders, last-check-date on badge hover, automatic suspension on lapse.
• Standards: anonymised complaints summary published for the previous year.
• Public register: faster search, accessibility improvements across keyboard and screen-reader navigation.

Standards and the public register

We published the anonymised complaints summary for the previous year on the standards page — total complaints, outcomes by category, and average time to resolution. We've also made the public register itself faster and improved accessibility across keyboard and screen-reader navigation.

"Trust is built in public. A register that doesn't publish its updates isn't a register — it's a database."