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Trust & safety

Verified. Insured. Accountable. That's the REPs standard.

Anyone can list a profile. On REPs, every professional is checked, monitored and held to a code of conduct — so clients can train with total confidence.

Verification

Four checks before a profile goes live.

Qualifications checked

We verify certificates against awarding-body registers. Every claim is backed by documentation — not just a tick box.

Insurance verified

Professionals must hold current public liability and professional indemnity cover. We check expiry dates and renewal records.

Identity confirmed

Government-issued photo ID is matched against the person on the profile. No aliases, no borrowed credentials.

Ongoing CPD tracking

Members log continuing professional development quarterly. Lapses trigger a profile suspension until evidence is re-submitted.

Safeguarding

Safety isn't an afterthought — it's built in.

Safeguarding by design

All members agree to our Safeguarding & Professional Conduct code before joining. It covers physical safety, data protection, boundaries and duty of care.

Complaints process

Clients can raise concerns directly through REPs. Every complaint is reviewed within 48 hours, escalated where necessary, and logged transparently.

Continuous monitoring

Profiles are re-audited every six months. Insurance lapses, qualification gaps or conduct flags automatically hide the profile from search.

Reading a profile

How to spot a verified REPs professional.

Verified badge

The orange badge on a profile means every claim has been checked by our team — not self-declared.

Verified reviews only

Reviews come from clients with confirmed bookings. Anonymous ratings and bulk submissions are blocked.

Transparent history

Professional profiles show CPD logs, insurance renewals and any past complaints — so you can choose with confidence.

Train with professionals you can trust.

Every profile on REPs is verified, monitored and backed by a clear complaints process. Start your search today.